Privacy policy

Privacy Policy

Last updated: February 26, 2025

This Privacy Policy describes how New Face (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from newfacepk.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses below, we may use your information to communicate with you, improve our Services, comply with legal obligations, enforce terms of service, and protect the rights of our users.

What Personal Information We Collect

Information We Collect Directly from You

  • Contact details: Name, address, phone number, and email.

  • Order information: Name, billing and shipping address, payment confirmation, email, and phone number.

  • Account information: Username, password, security questions.

  • Customer support information: Information shared in communications with us.

Certain features may require you to provide information. If you choose not to provide this information, you may be unable to use specific features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data") through cookies and similar technologies. This may include:

  • Device and browser information

  • Network connection details

  • IP address

  • Interaction data

Information We Obtain from Third Parties

We may obtain information from third parties, including:

  • Shopify (for supporting our Site and Services)

  • Payment processors (for processing transactions)

  • Online tracking technologies (for analytics and advertising)

How We Use Your Personal Information

  • Providing Products and Services: Processing payments, fulfilling orders, sending notifications, and managing accounts.

  • Marketing and Advertising: Sending promotional messages and personalizing advertisements.

  • Security and Fraud Prevention: Detecting and preventing fraud or illegal activity.

  • Customer Support and Service Improvement: Responding to inquiries and improving Services.

Cookies

We use cookies to enhance user experience, run analytics, and tailor advertising. You can manage cookie preferences in your browser settings. For details, see Shopify’s Cookie Policy.

How We Disclose Personal Information

We may disclose personal information to:

  • Vendors and service providers (e.g., IT management, payment processing, shipping)

  • Business and marketing partners (for advertising purposes)

  • Legal authorities (to comply with legal obligations)

  • Affiliates within our corporate group

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Review their policies before providing any information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect data from individuals under 16 years of age.

Security and Retention of Your Information

We implement security measures to protect your data but cannot guarantee absolute security. Data retention depends on factors such as maintaining your account, providing Services, and fulfilling legal obligations.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing, correcting, or deleting your data

  • Opting out of marketing communications

  • Managing cookie preferences

To exercise these rights, contact us at newfacebyqci@gmail.com.

Contact Us

For questions about this Privacy Policy, please contact us at:

📩 Email: newfacebyqci@gmail.com

📍 Address: Office # P-89, Gole Saban Wala, Montgomery Bazar, Faisalabad, Pakistan

📞 WhatsApp & Phone: +92 339 7858707