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Free standard shipping on orders over PKR 2,000 within Pakistan.
A shipping charge of PKR 150 applies to orders below PKR 2,000.
Estimated delivery time: 3-7 business days within Pakistan.
We offer free returns within 30 days of delivery for all eligible orders. Items must be unused, in original packaging, and with all tags attached.
If the return is due to our error (e.g., incorrect or defective item), we will cover the return shipping costs.
Refunds are processed within four weeks, including the time for return transit (5-10 business days), processing (3-5 business days), and bank processing (5-10 business days).
To initiate a return, log in to your account, view your order under "Complete Orders," and click the "Return Item(s)" button. You will receive an email notification once we process your refund.
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NewFacePK is dedicated to providing high-quality beauty and skincare products that enhance your natural glow. Our mission is to bring innovative, safe, and effective beauty solutions to our customers. With a commitment to excellence, we ensure that every product meets the highest standards of quality and customer satisfaction.
We offer reliable and fast shipping across Pakistan and internationally. Our shipping rates are as follows:
We strive to process and dispatch all orders within 1-2 business days. Delivery times may vary based on your location.
International shipping is available, but restrictions may apply depending on the destination and product type.
We want you to be fully satisfied with your purchase. You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (incorrect or defective item), we will also cover the return shipping cost.
Refunds are typically processed within four weeks, which includes:
To initiate a return, log in to your account, navigate to "Complete Orders" under "My Account," and click "Return Item(s)." We will notify you via email once your return has been processed.
We offer worldwide shipping; however, some restrictions apply to certain products and destinations. Shipping costs and delivery times vary based on the selected shipping method and location.
Shipping rates are weight-based, and all weights are rounded up to the next full pound in accordance with carrier policies.
If you have any questions regarding shipping or returns, feel free to contact us at:
📩 **Email:** newfacebyqci@gmail.com 📍 **Address:** Office # P-89, Gole Saban Wala, Montgomery Bazar, Faisalabad, Pakistan 📞 **WhatsApp & Phone:** +92 339 7858707Thanks for subscribing!
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